Current time Mersing Harbour Centre:
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-- Thank you so much for your prompt and efficient response, I very much appreciate it, as it is very difficult to get multi-transport bookings right when you are thousands of miles away. Again, thank you for your kindness --
-- Ita --
Many thanks for your kind email and your super professional efficiency, as always. Infinite thanks for everything, you did an amazing job :)
-- Francine, Singapore --
I wanted to thank you anyway for your kindness and reactivity. It has been very much appreciated.
-- Julien, France --
Thanks for that last-minute reservation of our ferry and room.
-- Laure, Switzerland --
Thank you so much, you have been very helpful with your proffesional and quick answers.
-- Sonja, Denmark --
Everything went according to plan and the trip to KL went fine. Thank you for organizing our trip to Tioman. We are very satisfied with the transport.
-- Per, Norway --
We had the most wonderful time at Tioman, thanks to you and your expert guidance.
-- Vibha, India --
I thought the service you provided was terrific - it certainly helps travellers make the journey much easier.
-- Kiki, UK --
Thank you for your efficiency!
-- Amy --
Thank you very much !! I am very pleased to have met you and your professional help! Best regards.
-- Mirco --
How can I thank you enough for being so helpful. Once again a big thank you for your assistance and putting our mind at rest that the tickets for the ferry are now booked.
-- Marilyn, Cyprus --
Thank you very much for your kind assistance!
-- Veronika, Germany --
A big thank you for your speed and professionalism.
-- Michel, France --
You've been very helpful, and I hope to be a customer in the future! Thank you, and I hope that your company appreciates your attentiveness.
-- Gwen, USA --
Thanks a lot for your professional support.
-- Guillaume, France --
Thank you very much for your quick response. You have been very helpful.
-- May, Singapore --
Many thanks for your kind, prompt and tailor-made answer :) Your service is very professional :)
-- Francine --
I am the younger sister of Mr Hu Jin Jie, the Singaporean diver who was rescued alongside five others. Many people offered strong support to my family during this time of crisis. We are extremely grateful to Tioman Ferry. After hearing about how we were unable to catch the last ferry leaving Mersing at 4.30pm, they made an extra effort to liaise with others to provide special transportation for us. They arranged for a van to ferry us from our home in Singapore to Mersing, and were even prepared to arrange for other emergency transport services for us. They offered continual assistance, and provided us with a listening ear. They also gave us the latest updates on the divers.
-- Hu Li Lin (Miss), Singapore --
We had a lovely time, Tioman is a beautiful snorkelling destination. You guys are great!! We shall recommend your services to our friends of course.
-- Von, Singapore --
We successfully collected the tickets. Thanks so much for the stellar service! I am extremely impressed by your customer orientation. Please forward this also to your colleague Mr Iwan. I'll gladly use your ferry again and will post my satisfaction on the Internet.
-- Martin, Germany --
Thank you very much. You have been very helpful. Wonderful customer service!
-- Natalie --
Dear Bryan, Thank you for the very quick handling when we arrived at Mersing last Sunday. Everything worked perfect and we arrived fast and well at Genting.
-- Jutta, Switzerland --
Thank you again for all your help - I would not be able to make it happen without your attendance.
-- Michal, Poland --
Thanks so much for all this!! Awesome service :-)
-- Schirin --
Bryan – I have to say – you are really a very helpful person. Much appreciate your kind assistance.
-- Akash, Singapore --
My friend and me we want to thank you for all your help you gave us on our trip to tioman and back! We are back in germany now and always thinking of the great holiday we had and you guys who were that kind and helpful!!! thanks a lot!!! :-)
-- Julia, Germany --
Bryan, thank you for all your assistance – you have been very helpful. Looking forward to our trip.
-- Trent, Australia --
It's nice to learn that this little bit of paradise is your home away from home. You've been so helpful. I like to imagine you here, along with all the other friendly people.
-- Amy --
Thanks a lot for this. It will b really helpful as you are. Really nice support I got from you. Hope to meet you when I'm in Singapore for a drink
-- Hemal, India --
Thank you Bryan. We feel more relaxed now! Thanks for you extra service. Nice weekend!
-- Sven, Norway --
Many thanks for your outstanding service.
-- Ken, USA --
Thanks for sorting out my ferry tickets to tioman. David was absolutely brilliant in Mersing. He got me on the right bus back to KL during a very hectic weekend. He's a real credit to your company - so well done both of you.
-- Nick, UK --
Thank you so much for your email and all your help - it's be very reassuring to know there is someone we can ask questions of! We look forward to sailing with you!
-- Lyn --
Just a FYI, everything went well, and the usual assigned driver is always helpful and great! Cheers and keep up the great service!
-- Chris, Singapore --
Thank you for your perfect service. :)
-- Patrick, Germany --
I would like to thank you for all your kind assistance and I would like to extend my sincere appreciation to your colleague David. My wife and I are very grateful for his help. You were also very helpful when my wife rang you on the day we were traveling to ask you about ferry times. Thank you to both of you for the great work you do and keep up it up. I look forward to booking with you in the near future.
-- Wail, Australia --
We received the emails with ferry booking details and are very pleased with the excellent information and service.
-- Manfred, Germany --
Tioman Ferry's service and follow-up is prompt and assuring. Apart from ferry tickets, their website also offers bus and hotel booking options. Their informative emails are to-the-point and contain all relevant information a visitor would need to plan his/her trip.
-- Andy, Singapore -
Thank you once again. You have been most helpful, and I will ensure my friends and family know about this for when they come to Tioman Island.
-- Joe --
Let me express my heartfelt appreciation to you for your benevolent support. I'm looking forward visiting Tioman Island on next month.
-- Masao, Japan --
Thank you very much. I really appreciate the outstanding quality of your service!
-- Manuel, Germany --
I cant thank you enough, you have made what seemed to be quite impossible, very possible. Thanks again.
-- Sally, Australia --
Fantastic news! Can't thank you enough. Appreciate all your efforts.
-- Grant, UK --
Many thanks for the swift respons and impeccable service!
-- Marnix, Belgium --
Everything went fine and we are now certified PADI divers. All the guys at the diving centre were really cool and helped us with our questions. Thank you for arranging this course at such short notice!
-- Benjamin, Sweden --
All good. Thanks Bryan. Really appreciate all your responsive and informative replies. Excellent stuff!
-- Paul --
Thank you for all that. Much appreciated. Will make sure I spread the good word about how easy/supportive your website is in terms of booking tickets.
-- Jonathan, Singapore --
Everything went very smoothly when we were picked up on Saturday. The driver was waiting for us in Mersing as arranged (it was really useful having the car registration number). Both my husband and myself said how well organised the transfer to and from Singapore was. Thank you for everything that you did - we were most impressed with the whole service.
-- Caroline, UK --
Thank you for your efficiency and details.... We are very much appreciate and hope to enjoy your service in the future....
-- Johnson, Malaysia --
Thank you again, for your very professional assistance and flexibility. I really appreciate it.
-- Andrew --
The trip was wonderful and this is a token of appreciation for you and your team for the good arrangements made in such short notice.
-- Shahabaz, Singapore --
Just wanted to say how great your staff was in Mersing. Everything went smooth and the guy you have working there was wonderful. Thanks for the service.
-- Jason, Singapore --
The trip was awesome. Just like what you decribed. The jungle is like being in Jurassic Park. I personally felt we were lost in the Amazon Jungle seeking the lost temple of ancient Mayans.
-- Zul, Malaysia --
Excellent. I hope there are more folks like you in the services industry with such quick and apt responses.
-- Janani --
Thank you for your fast and detailed response, I really appreciate it! Looking forward to a nice trip in Tioman very soon :-)
-- Dimitar --
Thank you soooo much!! Thanks to you I will be able to catch my bus! Greatest help!!
-- Helene, Holland --
Everything went real good. Driver was on time and knew where to go. We would recommend you in the future. Thanks
-- Brian, USA --
I just want to say thank you, I have received excellent customer service.
-- Hannah --
Everything go according to plan even though there is a last minute request for a mini-van, I was very appreciative that you are able to provide me one. I am happy with the services from you and your mini van crew and I will definitely consider your company again for any land transportation needed to go to Malaysia.
-- Lambert, Singapore --
Your information was good as usual !!! Thank you again for all your email about the ferry to answer to my questions and requests.
-- Vincent --
Thank you very much for all your help. Our trip has been amazing.
-- Jenny, UK --
Your detailed email explanation is highly appreciated ! For me the first timer with whole family, that's really helpful ! Thanks !
-- Junying, Singapore --
Thank you so much for your help and all the information!
-- Sjoerd, Netherlands --
Bryan...you are a superstar and I thank you very much for your excellent help and assistance.
-- Donna, Australia --
Thank you very much for your prompt and kind support. My family and me we appreciate very much your help to enjoy the trip to Tioman.
-- Christoph, Germany --
I will be happy to recommend your boat service to others. All went very smooth.
-- Tilman, Germany --
I had a great experience here with Tioman Ferry. Everything went smoothly and as planned. My PADI trip couldn't have been more perfect. Bryan, my contact person, was very helpful throughout the whole process, responsive with replying my emails and providing information. Very much recommend going with them!
-- Aloysious Chow, Singapore --
I want to thank you again for all your help with this trip and arrangements. You have been the most helpful person I have ever dealt with on these type matters!
-- John, USA --
All of us love your service! It was more than expected. Van was comfy and drivers were super friendly and on time. Will definitely recommmend your service to our friends and families. Keep it up! Will definitely use your service for future Malaysia trip. Thanks you so much
-- Aishah, Singapore --
Thanks again for your prompt communications and excellent customer service.
-- Gary --
Again, I want to thank you for your assistance, nothing short of wonderful! Appreciate your time.
-- Janine --
Many thanks Bryan for your kind service and helpful information.
-- Doug, Singapore --
Thank you very much. Your customer service is excellent. We are looking forward to traveling with Tiomanferry.com.
-- Veronika, Germany --
Thank you for your quick reply and for your efficient job. Our trip to Tioman went smoothly; thanks to you. Overall it has been a wonderful experience.
-- Christine, France --
It was a great trip. Thank you for the assistance.
-- Sanjay, Singapore --
Thanks so much Bryan you've been a fantastic help.
-- Karen, UK --
Everything was great!! Our guide was veryyy good he knew places where rafflesia grew so we were lucky to see it. Hi gave us a lot of information about the nature. Many thanks for a such a nice trek!!!!
-- Polina, Russia --
The service you offer is fantastic! I will definitely recommend you to my contacts!
-- Fabrizio --
NOTE: Some testimonials have been edited for brevity.